Internal SOPs

In 2017 we created The Knowledge Tree, which eventually grew into branches of golden information in the form of Q&A and procedures that outline every single part of the short-term rental management business.
Today our team at Flataway uses the Tree to deliver a wealth of knowledge in crafting internal Standard Operating Procedures (SOPs) that pave the way for operational excellence in the STR industry. By customizing SOPs to fit your business model, we help ensure consistency, quality control, and enhanced guest experiences. Our approach involves a deep dive into your operations to identify areas for improvement and standardization, resulting in streamlined processes, reduced operational risks, and a scalable framework for managing properties. Adopting our SOPs means equipping your team with the tools and guidelines needed to deliver exceptional service, every time, leading to higher guest satisfaction, retained homeowners and repeat business.