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Internal SOPs

Internal SOPs

Elevate your operational efficiency with our custom internal SOPs, nested in “The Flataway Knowledge Tree”. Ensure consistency, quality, and guest satisfaction across all your properties.

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Internal SOPs for Property Managers

In 2017 we created The Knowledge Tree, which eventually grew into branches of golden information in the form of Q&A and procedures that outline every single part of the short-term rental management business.
Today our team at Flataway uses the Tree to deliver a wealth of knowledge in crafting internal Standard Operating Procedures (SOPs) that pave the way for operational excellence in the STR industry. By customizing SOPs to fit your business model, we help ensure consistency, quality control, and enhanced guest experiences. Our approach involves a deep dive into your operations to identify areas for improvement and standardization, resulting in streamlined processes, reduced operational risks, and a scalable framework for managing properties. Adopting our SOPs means equipping your team with the tools and guidelines needed to deliver exceptional service, every time, leading to higher guest satisfaction, retained homeowners and repeat business.

A set of vertically integrated technology

Flataway Pro partners streamline their business via:
Simplify with integrated solutions
All-In-One Tech Suite
Flataway is not a PMS, Flataway is your comprehensive technology partner. We offer an all-in-one suite that integrates seamlessly, enhancing efficiency across every aspect of property management.
Become the market leader
Your PM Growth Catalyst
As your strategic partner, Flataway is dedicated to driving your growth. Through insights, collaboration, and market expertise, we pave the way for expanding your portfolio of properties, increasing occupancy and revenue.
Exceeding Expectations Together
Service and Support
Flataway stands by you with unmatched service support, ensuring every query is addressed with precision. Our commitment to excellence elevates the guest and manager experience, setting new industry standards.

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