At Flataway, we leverage our extensive experience in building and scaling short-term rental businesses to provide you with an organizational structure that’s both efficient and scalable. Understanding that the foundation of any successful business lies in its framework, we guide you through the process of setting up an optimal structure tailored to your specific needs.
When to hire more operations staff? How to structure your guest communications team? Should you outsource cleaning? What about maintenance? Is it common to offer stock-options to loyal employees?
These are just a few of the questions you will be asking yourself when scaling and you need a strategy to get the answers. Our strategies are designed to enhance communication, streamline operations, and facilitate growth. By adopting our proven organizational models, you’ll see improved team coordination, clearer responsibilities, and a more agile business capable of adapting to the rapidly changing STR landscape. Let us help you build a solid foundation that supports sustained growth and operational excellence.
Elevate your operational efficiency with our custom internal SOPs, nested in “The Flataway Knowledge Tree”. Ensure consistency, quality, and guest satisfaction across all your properties.
Attract and retain top talent with our specialized recruitment strategies tailored for the STR market. Build a team culture that drives your business forward.
Enhance your team’s performance with our tailored training programs, designed specifically for the STR industry’s unique challenges and opportunities.
Elevate your vacation rental brand and attract more homeowners with our strategic marketing solutions. Stand out in a crowded market with a compelling brand identity and creative marketing campaigns.You can even go on TV!
Accelerate your growth with our new market expansion strategies. Enter new territories confidently with insights and support from our experienced team, via franchise, partnerships or directly
Transform your STR operations with our AI implementation advisory services. Leverage cutting-edge technology for enhanced efficiency, guest satisfaction, and revenue growth.
Secure your STR business’s financial future with our expert budgeting and financial planning services. Make informed decisions with tailored strategies that maximize profitability.
OTA Light
PM Pro
PM 360
Automations
Exclusive OTA
Finance & Reporting
Growth
Guest communication
Guest experience
Homeowner relations
Other
Property Marketing
Property operations
Reservation management
Revenue management