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Homeowner relations
Retention (homeowner support)

Retention (homeowner support)

Keep your clients happy! Maintain long-term relationships with your clients and boost your retention rate by building a consistent and robust support system.

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Retention (homeowner support) for Property Managers

Managing and expanding relationships with property owners is one of the main pillars of success in the short-term rental management industry. This dynamic process involves more than just a transactional approach; it calls for the development and implementation of effective strategies that not only attract new property owners but also cultivate and maintain positive, transparent, and mutually beneficial relationships with current ones. Understanding and meeting the diverse needs of property owners ensures that they view your services as integral to their success, thereby fostering loyalty and long-term partnerships.

At Flataway, we’ve explored various customer support approaches and learned valuable lessons along the way, so you don’t have to repeat the same mistakes that most of the short-term rental managers encounter. We’re now equipped to help you build a lasting and reliable owner’s support system and streamline your processes efficiently. By offering expert advice on addressing owner concerns and delivering personalized support, we ensure your clients feel both valued and confident in the management of their properties.

A set of vertically integrated technology

Flataway Pro partners streamline their business via:
Simplify with integrated solutions
All-In-One Tech Suite
Flataway is not a PMS, Flataway is your comprehensive technology partner. We offer an all-in-one suite that integrates seamlessly, enhancing efficiency across every aspect of property management.
Become the market leader
Your PM Growth Catalyst
As your strategic partner, Flataway is dedicated to driving your growth. Through insights, collaboration, and market expertise, we pave the way for expanding your portfolio of properties, increasing occupancy and revenue.
Exceeding Expectations Together
Service and Support
Flataway stands by you with unmatched service support, ensuring every query is addressed with precision. Our commitment to excellence elevates the guest and manager experience, setting new industry standards.

Embrace The Future of Short-term Rental Management

Dive into Flataway's solutions to transform, streamline, and enhance your operations. Discover how to impress your guests and maximize your potential.
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