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Property operations
Review management

Review management

Flataway offers an extensive review management service, tailored specifically for property managers.

Our solution can help property managers save time, improve the guest experience, maintain good brand reputation and receive better ratings. This leads to attracting more homeowners and consequently increasing revenue.
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The Challenge

Enhancing Rental Business Efficiency

At Flataway, we leverage our extensive experience in building and scaling short-term rental businesses to provide you with an organizational structure that's both efficient and scalable.

Understanding that the foundation of any successful business lies in its framework, we guide you through the process of setting up an optimal structure tailored to your specific needs.
The Solution

Streamlined Review Management

Flataway offers a robust review management service tailored for property managers to enhance guest satisfaction through effective feedback analysis.
Understanding that the foundation of any successful business lies in its framework, we guide you through the process of setting up an optimal structure tailored to your specific needs.

Our service:

  • Aggregates and analyzes guest feedback from various online platforms.
  • Generates easy-to-understand indicators: Red, yellow, and green.
  • Reflects performance in key areas: Cleaning, Maintenance, Guest communication

Actionable insights & Guest 
Feedback analysis

Review Monitoring
Performance Analysis
Actionable Recommendations
Our service regularly monitors online reviews, giving property managers current insights into guest satisfaction and property performance. Monthly updates allow easy data comparison and quarterly progress tracking.
We generate color-coded (red, yellow, and green) indicators that highlight areas of strength and weakness for each property, enabling property managers to quickly identify areas for improvement.
In addition to performance indicators, we provide tailored qualitative recommendations for improvement based on data-driven insights. This enables property managers to take proactive steps, in order to improve the condition of their properties.
Review Monitoring
Our service regularly monitors online reviews, giving property managers current insights into guest satisfaction and property performance. Monthly updates allow easy data comparison and quarterly progress tracking.
Performance Analysis
We generate color-coded (red, yellow, and green) indicators that highlight areas of strength and weakness for each property, enabling property managers to quickly identify areas for improvement.
Actionable Recommendations
In addition to performance indicators, we provide tailored qualitative recommendations for improvement based on data-driven insights. This enables property managers to take proactive steps, in order to improve the condition of their properties.

Flataway aims to revolutionize the way property managers monitor and analyze guest feedback, by offering actionable recommendations. With our data-driven approach, we aim to become the go-to partner for property managers seeking to reach the full potential of their properties.

A set of vertically integrated technology

Flataway Pro partners streamline their business via:
Simplify with integrated solutions
All-In-One Tech Suite
Flataway is not a PMS, Flataway is your comprehensive technology partner. We offer an all-in-one suite that integrates seamlessly, enhancing efficiency across every aspect of property management.
Become the market leader
Your PM Growth Catalyst
As your strategic partner, Flataway is dedicated to driving your growth. Through insights, collaboration, and market expertise, we pave the way for expanding your portfolio of properties, increasing occupancy and revenue.
Exceeding Expectations Together
Service and Support
Flataway stands by you with unmatched service support, ensuring every query is addressed with precision. Our commitment to excellence elevates the guest and manager experience, setting new industry standards.

Embrace The Future of Short-term Rental Management

Dive into Flataway's solutions to transform, streamline, and enhance your operations. Discover how to impress your guests and maximize your potential.
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